Here are a few things we discovered while troubleshooting this issue:
- The SAP MICR fonts MICR_C and MICR_E are installed inside the SAP system
for SAPScript support and for viewing characters in the SAP environment.
- The Adobe LiveCycle Designer tool uses fonts installed locally on the
machine the SAPGui is running on, and does not see the fonts installed inside
SAP.
- The Adobe Document Services (ADS) only sees its default fonts and those
added manually in the J2EE directory structure on the server host.
- ADS creates the PDF files from xml data sent from the frontend LiveCycle
Designer, and utilizes its own installed fonts when generating a form in PDF
format.
If you have a need for non-default fonts to show up in your ADS-generates PDF files, you must first make sure that the fonts are installed in Adobe Document Services, specifically in the Font Manager Service (FMS). To do this, you will need to copy the desired font (.ttf file, for example) into the following directory:
/usr/sap//SYS/global/AdobeDocumentServices/FontManagerService/fonts/customer
If the /fonts/customer directories do not exist, create them. If the other folders do not exist, please check your ADS installation. After adding the font you will need to restart the cluster. It is possible for the settings to take effect by just restarting ADS and FMS through Visual Admin, but I prefer to simply restart the J2EE cluster - it's less work, and we BASIS guys have enough to do already.
Also, you will want to install the same fonts onto the frontend machine that will be developing the forms, otherwise the developer will not be able to select the font name from a drop-down list and will have to key it in exactly as it is named on the server. Plus, the developer will not be able to see the font until he has generated the form and created a print preview.
I hope this helps...
