For the past several days, I have been struggling with an issue at a client site with configuring Adobe Document Services (ADS). After following all the configuration guide steps meticulously, I was still unable to get the thing to work correctly.
To make a really really long story short: always verify the Java support pack level is appropriate and that the ADS version is current. After pulling much of my increasingly-gray hair out, it was suggested by a colleague that I verify the SP levels on the Java AS. Okay! Kudos to her. That fixed it!
So, if you ever find you are having trouble with ADS, make sure to check the Java SP and ADS version first, and save yourself the headache of fruitless troubleshooting...
Hope this helps someone out there.
