Monday, June 29, 2009

Grant Management Special Ledgers Will Not Transport...

We encountered a particularly difficult problem this past week, and were directed to an OSS note for the fix, and the application of the note was so broad I thought I should go ahead and post our experience here in case anyone else finds themselves barking up trees and pulling hair out.

When prepping a production ERP 6.0 system for Go-Live, we encountered a problem with master data in the productive system, specifically Special Ledger 90 (an SAP-standard ledger, that should exist in the system). The information existed in both the development and quality assurance systems, but not completely in production (bits and pieces of the data were present, but not in all the necessary tables). The first thing we checked was to make sure the object was included in a transport, and that the transport had been imported into all systems. That all checked out. So, we went ahead and created a new transport to try it again. Same problem: exists in DEV and QAS, but not in PRD. After trying a few more things, but to no avail.

To make a long story short, we opened a message with SAP, and they provided a fix. Apparently this is a known issue with no solution other than a report that fixes the symptoms. SAP does not know why it happens, but there is a long list of programs and reports that it effects. The problem was actually a syntax error in an underlying program that made it look as if master data was not present, even though it was. The note to look for is 377053.

Hope this helps...